An iterative process, which improves our automation with experience.
Root Cause Analysis (RCA)
We develop complex logical checks on each data element captured. Any data element failing the checks is dropped and is thrown open for an operator to fill-in. We perform RCA on all dropped data elements to improve our algorithms of data capture. This is an iterative process, which improves our automation with experience. Our quality delivery to our clients is of 99.95% accuracy.
We are able to analyse the exceptions and dropped data elements with high frequency, resulting in timely focus before they become major issues. Being in India makes this economical.